​​​​​​Deposit & Payment Terms

• A 33% non-refundable deposit secures your booking and is to be paid within 14 days of quote acceptance (and no later than 14 days prior to the hire period start date).

• The remaining 66% is payable no later than 14 days after the event start date (or on the day is preferred)

• We accept bank transfer.

• Late payments will incur statutory interest at 8% p.a. above the Bank of England base rate (per the Late Payment of Commercial Debts (Interest) Act 1998). Prompt payment helps us maintain sustainable operations and keep costs low for everyone.

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Cancellation & Rescheduling Policy​

• Up to 14 days before the hire start date: 66% of the total fee payable.

• On the day of arrival: Full fee payable.

• Rescheduling requests are considered subject to availability and may incur a small admin fee (£50–£100 depending on notice).
  We understand plans change — early notice helps us rebook and minimise impact.

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​Equipment Hire Terms (Solar, Audio & Lighting)

• Delivery and collection are included where agreed (extra charges may apply for remote or difficult-access sites).

• The Hirer is responsible for the Equipment from arrival until collection and must report any damage or issues immediately.

• The Hirer must hold public liability insurance (minimum £5m recommended) covering the event and provide proof on request (no later than 14 days prior).

• Failure to provide insurance proof may result in cancellation without refund of deposit.
  This ensures safe, smooth events for all.

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Liability & Insurance

• SolarSoundTribe carries full public liability insurance.

• We are not liable for death, personal injury, or damage arising from negligence in the overall site electrical setup, third-party equipment, or Hirer actions.

• The Hirer must ensure a qualified electrician tests and certifies all non-SST equipment prior to use and indemnifies us against related claims.

• We warrant all our Equipment (solar, audio, lighting) meets current UK safety standards (PAT tested where applicable).
  Clear boundaries protect everyone involved.

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Health & Safety / Site Requirements

• The Hirer must provide safe, suitable site access (max vehicle: 7m length × 2.5m width × 2.8m height, 5,000kg gross weight).

• A level, firm, unshaded pitch is required for the solar system, free from pits, obstacles, or soft ground.

• Exact location and pitch must be agreed in writing (email/site plan) at least 14 days in advance.

• For pro audio and lighting: Provide stable, dry setup areas with safe cable runs, noise compliance (e.g., under 85dB at boundary if required), and sturdy rigging/mounting. Exact placements agreed at least 7 days prior.

• We reserve the right to refuse setup, relocate, or charge extra (£100/hour) if conditions are unsuitable on arrival.
  These measures ensure safe, efficient, and optimal solar performance.

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Eco & Sustainability Commitments

We are 100% committed to off-grid, zero-emission power solutions. Our solar system eliminates diesel noise, fumes, and carbon emissions, while powering professional audio and lighting seamlessly.

We prioritise community-positive, regenerative gatherings and aim to demonstrate clean energy in action — powering change one event at a time.​

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Full Terms & Conditions

​The complete legal agreement (covering definitions, payments, liability, site requirements, cancellations, force majeure, data protection, and more — including full details for solar, pro audio, and lighting systems) is available as a downloadable PDF at the bottom of this page.​

We recommend reading it fully before confirming your booking. (Solicitor-reviewed for your peace of mind.)

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Contact for Questions

Questions about these terms, your quote, power planning, audio/lighting setup or how we can sustainably power your event?

Use the enquiry form below or email us directly at solarsoundwizard@pm.me. We’re happy to help and respond within 48 hours.

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